In this lesson, you will listen to a conversation between a receptionist and a patient, learn useful vocabulary and expressions, and complete a quiz. You will practice giving personal information, answering health questions, and following instructions at the clinic. This lesson will help you feel confident and polite during a dentist visit.
Listen to the audio and answer the questions in the quiz below.
At the Dentist
Receptionist: Good morning.
Emily: Good morning.
Receptionist: Welcome to Bright Smile Dental Clinic.
Receptionist: How can I help you today?
Emily: I have an appointment with the dentist.
Receptionist: May I have your full name, please?
Emily: Yes. My full name is Emily Johnson.
Receptionist: Thank you. I see your appointment here.
Emily: Okay.
Receptionist: This is your first visit to our clinic, correct?
Emily: Yes, that’s correct.
Receptionist: Thank you. I have your date of birth as May 18, 2000. Is that correct?
Emily: Yes, that is correct.
Receptionist: And your phone number ends in 9631. Is that correct?
Emily: Yes, that is correct.
Receptionist: Perfect. Thank you for confirming.
Emily: You’re welcome.
Receptionist: Please take this form and fill it out.
Emily: Yes, sure.
Receptionist: When you are finished, please bring the form back to me.
Emily: No problem.
Receptionist: Thank you. Do you have any allergies?
Emily: No, I do not have any allergies.
Receptionist: Are you taking any medication at this time?
Emily: No, not at all.
Receptionist: Thank you. Your dentist today is Dr. Smith.
Emily: Okay.
Receptionist: Please have a seat in the waiting area. The dentist will call your name soon.
Emily: Thank you very much.
Receptionist: You’re welcome.
Vocabulary
- Receptionist – the person at the front desk who helps patients
- Appointment – a scheduled meeting with a doctor or dentist
- Dentist – a doctor for teeth
- Full name – first name and last name together
- Date of birth – the day you were born
- Phone number – the number to call someone
- Allergies – when your body reacts badly to something
- Medication – medicine you take for health reasons
- Form – a paper to fill with your information
- Waiting area – the place where patients wait for the doctor
Useful Sentences
Making an appointment / checking in:
- Good morning.
- I have an appointment with the dentist.
- May I have your full name, please?
- This is your first visit to our clinic, correct?
Confirming information:
- I have your date of birth as May 18, 2000. Is that correct?
- And your phone number ends in 9,000, 631. Is that correct?
- Perfect. Thank you for confirming.
Health questions:
- Do you have any allergies?
- Are you taking any medication at this time?
Instructions / polite phrases:
- Please take this form and fill it out.
- When you are finished, please bring the form back to me.
- Please have a seat in the waiting area.
- The dentist will call your name soon.
- Thank you.
- You’re welcome.